Shipping Policy

1. General Shipping Information

We strive to deliver your orders in a timely and efficient manner. Please review the shipping details below for more information on how we handle shipping and delivery.

2. Shipping Destinations

We currently ship to [list of countries or regions you deliver to]. If your location is not listed, please contact our customer service for more information.

3. Shipping Methods and Delivery Times

We offer the following shipping options:

Standard Shipping: Estimated delivery time is [X-X] business days.
Express Shipping: Estimated delivery time is [X-X] business days.
Please note that shipping times are estimates and may vary depending on the destination and unforeseen circumstances such as weather or customs delays.

3. Shipping Methods and Delivery Times

We offer the following shipping options:

Standard Shipping: Estimated delivery time is [X-X] business days.
Express Shipping: Estimated delivery time is [X-X] business days.
Please note that shipping times are estimates and may vary depending on the destination and unforeseen circumstances such as weather or customs delays.

4. Shipping Costs

Shipping costs are calculated at checkout based on the weight of the order and the destination. We occasionally offer free shipping on select items or orders above a certain amount.

5. Order Processing

Orders are typically processed within [X] business days of placing the order.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order is processed and shipped, you will receive a confirmation email with tracking information.

6. Tracking Your Order

Once your order is shipped, we will provide a tracking number via email. You can use this number to track the status of your shipment through our carrier’s website.

7. Delays

While we strive to ensure timely delivery, there may be occasional delays beyond our control. In such cases, we will notify you via email with updated delivery estimates.

8. International Shipping

For international orders:

You may be responsible for import duties, taxes, or customs fees imposed by your country. These charges are not included in our shipping fees and must be paid by the recipient.
International shipping times may vary depending on customs clearance.

9. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within [X] days of the delivery date with your order number.
We will work with the carrier to resolve the issue and may offer a replacement or refund.

10. Returns and Exchanges

Please refer to our Return Policy for information on how to return or exchange items.

11. Contact Us

For any shipping or delivery inquiries, feel free to contact our customer service at offenziveofficial@gmail.com.

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