Return Policy
1. Returns
Eligibility: Items must be returned within 3 days of receipt, in their original condition with tags attached.
Process: To initiate a return, contact our customer service at offenziveofficial@gmail.com with your order number and reason for return.
Shipping: Customers are responsible for return shipping costs unless the item is defective or we made an error.
2. Refunds
Processing Time: Refunds will be processed within [number] business days after we receive the returned item.
Method: Refunds will be issued to the original payment method used for the purchase.
Non-Refundable Items: Sale items, gift cards, and personalized products are non-refundable.
3. Exchanges
Eligibility: Items eligible for exchange must be in their original condition with tags attached.
Process: Contact our customer service at offenziveofficial@gmail.com to arrange an exchange.